Field for calculating the time spent by a task in one or several statuses. Quick and easy setup of typical or simple scenarios. A huge stock of functionality for a variety of scenarios.
- counts time for new and old tasks.
- counts the time according to the working calendar.
- allows you to search and sort tasks based on real-time data.
- simple setup.
- flexible and powerful search queries.
- suitable for request monitoring, queuing and sla tracking based on time in statuses.
- Exported in different formats.
- Available for statistics and reporting.
- Available for work calculation with reference values and comparison with them. (e.g. average time in project status)
- Display setting
- Setting access rights
- Ability to work with time as a prime number - simplifies integration with third-party solutions.
- Tracking new requests.
- Analysis and collection of time data in the status of past tasks.
- Queues of requests sorted by reaction time or work in real time.
- Tracking the time of different stages of the request.
- Visual status of work on the request.
- Drawing up reports on the work done. …