Overview

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Welcome to Switch to User + Delegating SU (Jira)!

Take a look at Jira from another user.

In a couple of clicks, the administrator can go under another user and study the problem with his own eyes.

  • This is extremely useful when providing support to users and development.
  • Shortcuts are available for quick switching.
  • And any use of SU is logged and you can always restore from the audit logs who, when and under what user logged into Jira.
  • There is also an advanced functionality that allows you to give selected users the opportunity to log in under other users. You can delegate these rights personally or to the groups.

Switch to User (USER and ADMIN)

Switching to another user is available from the user menu or by url in you Jira ‘/secure/jibrokSuSetUser.jspa’ or Go to from admin search (hot key gg) ‘SU Login as another user’

On the page that opens, you will have access to select users under which you can enter. Jira administrators are responsible for the accessible list.

Click Run as selected user

Everything! You are logged in under the selected user. At the end of the work, you need to exit Jira through the user menu.

All actions with SU Permissions and logins are recorded in the standard Jira audit log.


How create SU permission settings? How delegated switch to user? (Admin)
JiBrok message field Message field
JiBrok time in status Time in status | SLA | Timer | Stopwatch
Tutorials
Settings
Work calendars
Time in status
Timers and Stopwatches
Stopwatch
Timer
Additional functions
Issue panels
Reports
Field Helpers
Other fields
API
Reference information
JiBrok Switch to User + Delegating SU (Jira) Switch to User + Delegating SU (Jira)
JiBrok time in status Time in status for Jira Cloud
Work calendars
Time in status fields
Issue panels
Reports
Service tools
Reference information
JiBrok Calculated fields Calculated fields (JBCF)
JiBrok Calculated fields Calculated fields (JBCF) for Jira Cloud
JBCF fields
Service tools
JiBrok Timer Timer field | SLA for Jira Cloud
Work calendars
Timer fields
Issue panels
Service tools
JiBrok Stopwatch Stopwatch for Jira Cloud
Work calendars
Stopwatch fields
Issue panels
Service tools
JiBrok Time between dates Time between dates for Jira Cloud
Time between dates fields