The field for calculating the time between events occurring with the task. Counts the time between virtually any issue events. For example: creating a task, writing a comment, changing status, assigning, setting a resolution or any other custom field. [Complete list of events] (/docs/time-in-status/available-events/)
Main features:
- counts time for new and old tasks.
- counts the time according to the working calendar.
- Run under certain conditions.
- Notice of action.
- allows you to search and sort tasks based on real-time data.
- Flexible field setting and config.
- flexible and powerful search queries.
- suitable for monitoring requests, queuing.
- Exported in different formats.
- Available for statistics and reporting.
- Available for work calculation with reference values and comparison with them. (e.g. average time in project status)
- Display setting
- Setting access rights
- Ability to work with time as a prime number - simplifies integration with third-party solutions.
- Tracking new requests.
- Analysis and collection of time data in the status of past tasks.
- Queues of requests sorted by response time or work in real time.
- Tracking the time of different stages of the request.
- Visual status of work on the request.
- Drawing up reports on the work done. …