Time in status field

Field for calculating the time spent by a task in one or several statuses. Quick and easy setup of typical or simple scenarios. A huge stock of functionality for a variety of scenarios.

Main features:

• counts time for new and old tasks.
• counts the time according to the working calendar.
• allows you to search and sort tasks based on real-time data.
• simple setup.
• flexible and powerful search queries.
• suitable for request monitoring, queuing and sla tracking based on time in statuses.
• Exported in different formats.
• Available for statistics and reporting.
• Available for work calculation with reference values and comparison with them. (e.g. average time in project status)
• Display setting
• Setting access rights
• Ability to work with time as a prime number - simplifies integration with third-party solutions.

• Tracking new requests.
• Analysis and collection of time data in the status of past tasks.
• Queues of requests sorted by reaction time or work in real time.
• Tracking the time of different stages of the request.
• Visual status of work on the request.
• Drawing up reports on the work done. …

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