Message Field - Contextual Banners & Notifications

Message Field plugin on Atlassian Marketplace

View app on Atlassian Marketplace

Welcome to Message Field!

An application for displaying messages on Jira issue screens.

📌 Message Field places contextual banners and notices on any Jira or JSM issue screen—no coding required.

🎯 Deliver onboarding hints, SLA warnings, release notes, or branded announcements with just a few clicks.

🎨 Easily customize style, location, and color, then precisely target messages by project, request type, JQL, status, group, linked issues, and more.

🔄 Keep content up to date by referencing fields, users, and system values in real time, automatically reflecting any changes.

🛠️ Use Jira’s native look or your own HTML/CSS for complete design freedom, and tap into dynamic templates or JavaScript for advanced customizations.

🔗 Integrations with external apps open endless possibilities, from highlighting priorities to preventing missing attachments.

🚀 Empower your team to reduce ticket ping‑pong, guide reporters effectively, and speed up resolutions—exactly where it matters.

🌟 Experience streamlined communication and a personalized portal that keeps everyone in sync.

Blue info banner with 'THIS IS TITLE!' above Remaining Estimate field in Jira issue creation form

Key features

  • Works on Jira Service Management portals (including those built with Refined).
  • Add dynamic behaviour through Dynamic Templates, client‑side JavaScript or ScriptRunner Behaviours.
  • Pull data from the current issue or Jira API directly into the message on any screen.
  • Choose banner mode or compact flag mode, both printable.
  • A large number of settings, styles, and display conditions.
  • Delegate message settings to project roles so they can manage banners themselves.

Service desk form showing dynamic message updates as priority field changes from None to Medium


📖 Complete Documentation

🚀 Getting Started

⚙️ Field Configuration

🎨 Templates & Customization

🔧 Integration & Automation

📊 Analytics & Monitoring

  • Statistics - Track message performance and usage
  • Audit Log - Track configuration changes and maintain compliance

💡 Additional Resources