Getting Started

Install from Marketplace

  1. Log in to Jira Cloud as an administrator
  2. Click Settings (gear icon) → Apps
  3. Click Find new apps in the sidebar
  4. Search for “Message Panel”
  5. Click Get it now or Try it free
  6. Accept the app permissions
  7. Wait for installation (1-2 minutes)

Direct Marketplace Link

Enable Display Modules

After installation, enable where panels can appear:

  1. Go to AppsMessage Panel Settings
  2. Click the Modules tab
  3. Enable the modules you need:
Module Location
Issue Panel Right sidebar on issue view
Issue Activity Activity feed section
Issue Context Context panel
Issue Action Toolbar button
JSM Portal Panel Service desk portal
JSM Portal Footer Portal page footer
JSM Portal Subheader Portal page subheader
  1. Click Save

Create Your First Panel

Let’s create a simple welcome message panel:

Step 1: Open Settings

Go to AppsMessage Panel Settings

Step 2: Create Configuration

Click Create New Configuration

Step 3: Basic Settings

  • Name: Welcome Message
  • Description: Leave empty for now

Step 4: Choose Data Source

  • Select Empty (Message only)

Step 5: Add Message

In the Message field, enter:

Welcome to issue {{ issue.key }}!

This issue is currently {{ issue.fields.status.name }}.

Step 6: Select Module

  • Choose Issue Panel

Step 7: Save

Click Save Configuration

Step 8: Test

Open any Jira issue - you should see your panel in the right sidebar!

What’s Next?

Now that you have your first panel working:

Goal Documentation
Show linked issues in a table Data Sources
Display JQL query results Data Sources
Show panels only in certain projects Context Filters
Use conditions and loops in messages Templates
Display warnings in pop-up dialogs Modal Windows
Set up panels for JSM portal JSM Integration
Let project admins manage panels Delegation