Overview
Delegation allows site administrators to grant project administrators the ability to manage Message Panel configurations for their projects.
Administrator Roles
Site Administrators:
- Full access to all configurations
- Configure delegation policies
- Manage global module settings
- View and edit all project configurations
Project Administrators (when delegation enabled):
- Access project-specific configuration page
- Create/edit/delete configurations for their projects
- Limited by delegation policy
Delegation Policies
ENABLE_ALL
Delegation enabled for all projects.
Use when: You trust all project admins and want self-service configuration.
DISABLE_ALL
Delegation disabled for all projects. Only site admins can manage panels.
Use when: Strict governance required and centralized control needed.
ENABLE_OVERRIDE
Enabled by default, can disable for specific projects.
Use when: Most projects should have access, few projects need restriction.
DISABLE_OVERRIDE
Disabled by default, can enable for specific projects.
Use when: Want controlled rollout or testing delegation feature.
Setting Up Delegation
For Site Administrators

- Go to Apps → Message Panel Settings
- Click Configuration Delegation tab
- Select Global Delegation Policy from dropdown:
- Enable for all projects, unless specified otherwise
- Disable for all projects
- (Other policy options)
- Configure Project-specific Settings to override the global policy for individual projects
- Click Save Settings
The delegation settings allow you to control which projects can access and configure message panels. You can:
- Set a global policy for all projects
- Optionally configure specific overrides for individual projects
- Choose between “Use global setting”, “Enable”, or “Disable” for each project
For override policies: Add projects to enable/disable list in the Project-specific Settings table.
For Project Administrators
- Go to Project Settings for your project
- Look for Apps section in sidebar
- Click Message Panel Settings
Note: This option only appears if delegation is enabled for your project.
What Project Admins Can Do
Project admins can:
- Create new configurations for their project
- Edit existing configurations for their project
- Delete configurations for their project
- Preview, duplicate, export/import configurations
Project admins cannot:
- Manage global module settings
- Configure delegation policies
- View/edit configurations for other projects
Permission Checking
Access Control
- Site admins: Full access to all configurations
- Project admins: Only configurations for their projects (if delegation enabled)
Data Access
Project admins can create JQL queries that return issues from any project, but:
- Users still need Jira permissions to see issue data
- Panels respect Jira’s Browse Projects permission
- No elevation of privileges
Next Steps
- Configuration Guide - Learn to create panels
- Modules Guide - Understand display locations
- Dynamic Templates - Add dynamic content
- Rovo Integration - AI-powered analysis
Message Panel for Jira Cloud