Admin panel overview


Accessing the admin panel

The admin panel is available to Jira administrators only.

To open it:

  1. Go to Jira Settings (gear icon) > Apps > Manage apps
  2. Find Time in Status in the list of installed apps
  3. Click Configure

The admin panel opens in a new page inside Jira.


Tabs

The admin panel has 9 tabs, each responsible for a specific area of configuration.

Time in Status

Configure Time in Status custom fields and web panels. Time in Status fields track how long issues spend in selected statuses, with support for work calendars, status filtering, and multiple display formats.

  • Field Settings sub-tab - create and manage field setting configurations
  • Web Panels sub-tab - create panels that display time-in-status breakdown on the issue view

Time in Status field settings reference →

Stopwatch

Configure Stopwatch custom fields and web panels. Stopwatch fields accumulate time based on events you define - they start, pause, stop, and restart automatically when specific changes happen on an issue.

  • Field Settings sub-tab - define events and calculation rules
  • Web Panels sub-tab - show stopwatch state and time on issue views

Stopwatch field settings reference →

Timer

Configure Timer custom fields and web panels. Timer fields count down toward a goal time and mark issues as failed when the deadline is missed. Goals can vary by issue using JQL conditions.

  • Field Settings sub-tab - define events, goals, and calculation rules
  • Web Panels sub-tab - show timer state, time left, and goal on issue views

Timer field settings reference →

Time Between Dates

Configure Time Between Dates custom fields. These fields calculate the elapsed time between any two date or datetime fields on an issue, using a work calendar.

  • Field Settings - define start/end date fields and display options

Time Between Dates reference →

Custom Events

Define Custom Events - named rules that fire when a specific field value changes. Custom events can be used as triggers for Stopwatch and Timer fields.

For example, you can create a custom event “Priority changed to Highest” and use it as a start trigger for a stopwatch.

Custom Events reference →

Activity Panels

Configure the Activity Panel that appears on the issue Activity tab. The panel provides three reports:

  • R1 - Time in Status - time spent in each status with assignee breakdown
  • R2 - Transition History - chronological status change log
  • R3 - Time by Assignee - time grouped by assignee

Set global defaults and create per-project overrides.

Activity Panels reference →

Calendars

Create and manage work calendars with business hours, break times, holidays, time zones, and repeating patterns. Calendars are used by all field types and panels to calculate working time.

A built-in 24x7 calendar is always available as the default.

Work calendars reference →

Recalculation

Monitor and manage data freshness across all fields and contexts.

  • View freshness statistics (up-to-date, stale, unprocessed issues)
  • Start batch recalculation jobs (full, unprocessed only, or stale only)
  • Monitor batch job progress and errors
  • Pause and resume all background processing
  • Detect and clean up orphaned field contexts

Recalculation reference →

Import / Export

Export your configuration (calendars, field settings, web panels, custom events) as a JSON file for backup or transfer to another Jira site.

Import a previously exported configuration file, with options to skip, overwrite, or rename conflicting items. Supports automatic conversion from Data Center format.

Import / Export reference →


App information

At the bottom of the admin panel, you can find the app information badge showing:

  • App version - the currently installed version
  • Environment - development or production
  • Installation ID - unique identifier for support requests