Getting Started with Timer Field for Jira Cloud

This application calculates the time that issues spend between issue events. Calculations can be made according to the working calendar (taking into account weekends, holidays, and lunch breaks).

You can search and sort issues by the "timer" fields. This allows you to create queues/filters according to time metrics.

Fields are also available for export in different formats, which allows you to use your favorite reporting tools: Excel, REST API, dashboards, etc.

Where to begin?

1. Create a work calendar. To do this, go to the Calendars tab.
2. Create fields to track the time between issue events. To do this, go to the "Timer fields" tab.
3. Configure JQL queries.
4. You can display new fields in the JQL navigator and dashboards. {this.state.isDownloaded?"(📌 examples are clickable)":"(📌 Clickable examples will be here after creating the timer)"}
   • "DATE:FIELD_NAME" = startOfDay()
     Available DATE values:
     • "started:FIELD_NAME" > startOfDay()
     • "paused:FIELD_NAME" > startOfDay()
     • "stopped:FIELD_NAME" > startOfDay()
     • "failed:FIELD_NAME" > startOfDay()
     For example: "started:FIELD_NAME" = startOfDay() - to search by start date.
   • "state:FIELD_NAME" = STATE - to search by state of timers.
     Available STATE values:
     • "state:FIELD_NAME" = running
     • "state:FIELD_NAME" = pause
     • "state:FIELD_NAME" = completed
     • "state:FIELD_NAME" = failed
     For example: "state:FIELD_NAME" = running - to search for running timers.
   • • "hours TIME:FIELD_NAME" > 2 - to search by time in hours.
     • "minutes TIME:FIELD_NAME" > 45 - to search by time in minutes.
     Available TIME values:
     • "hours TimeSpent:FIELD_NAME" > 2 and "minutes TimeSpent:FIELD_NAME" > 45
     • "hours PauseTime:FIELD_NAME" > 2 and "minutes PauseTime:FIELD_NAME" > 45
     • "hours LeftTime:FIELD_NAME" > 2 and "minutes LeftTime:FIELD_NAME" > 45
     Combining these conditions:
     "hours TIME:FIELD_NAME" > 2 AND "minutes TIME:FIELD_NAME" > 45 will search for issues that time more than 2 hours and 45 minutes.
   • "time in hours TIME:FIELD_NAME" > 1.5 - to search by time in hours. You can enter a fractional number. All time will be converted to hours in decimal notation.
     Available TIME values:
     • "time in hours TimeSpent:FIELD_NAME" > 1.5
     • "time in hours PauseTime:FIELD_NAME" > 1.5
     • "time in hours LeftTime:FIELD_NAME" > 1.5
     For example: "time in hours TimeSpent:FIELD_NAME" > 1.5 - find timers that have counted down more than an hour and a half.
   • "time in minutes TIME:FIELD_NAME" > 1.5 - to search by time in minutes. All time will be converted to minutes.
     Available TIME values:
     • "time in minutes TimeSpent:FIELD_NAME" > 90
     • "time in minutes PauseTime:FIELD_NAME" > 90
     • "time in minutes LeftTime:FIELD_NAME" > 90
     For example: "time in minutes LeftTime:FIELD_NAME" > 90 - find timers that have more than 90 minutes left until the end.
   • For sorting, you can use any of these fields with the required indication of ASC or DESC
     • ... ORDER BY "minutes TimeSpent:FIELD_NAME" ASC
5. Web panels - Coming soon 🛠
6. Timer Archive - Coming soon 🛠
7. Contact support in case of difficulties.

The application is currently being fine-tuned and improved. More detailed information about functionality and limitations will be provided later.

---

Related Docs

• Feature Difference (Server/Data Center and Cloud)
• Install Timer Field for Jira Cloud
• Migration from Server/Data Center
• Timer for Jira Cloud - Countdown & SLA Tracking
• Timer Cloud Service Status and Activity Monitor